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Technical Support

Technical Support - S. G. Torrice Company

Technical Support

S. G. Torrice Company has an award-winning technical support team which also adminsiters an efficient warranty parts program. Our technical support team is comprised of the following highly experienced individuals.

Phil Valpey, Senior Technical Representative, is available to respond to all of your technical questions on the equipment lines offered by the Company. With over 30 years of HVAC experience, Phil has assisted dealers in resolving a vast array of technical issues. On the few occasions where Phil is unable to personally solve a technical problem, he works as a liaison with all of our manufacturers to resolve technical issues. Phil is available to our dealers as needed for in-field visits regarding technical issues and unusual installation conditions.

Ken Gott, Technical Support Representative, has over 25 years experience in the HVAC and Hydronics industry. He draws upon this extensive field experience to address a wide variety of heating and air conditioning questions from the Company's customers. As a member of our outstanding technical support staff, he provides excellent technical and troubleshooting support to the Company's dealers.

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Phil Valpey
Senior Technical Representative
(800) 888-8359 x237


Ken Gott, Technical Support Representative
(800) 888-8359 x247

© 2017 S. G. Torrice Company  |  80 Industrial Way Wilmington, MA 01887  |  Phone: 978-657-7779  |  Fax: 978-657-4044
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