Branch Manager – Auburn, MA Branch

Sep 8, 2021 | Career Opportunities

Branch Manager
Auburn, MA

Position Overview

S. G. Torrice Company is currently seeking a Branch Manager to join our team. Reporting directly to the Vice President of Operations, the Branch Manager will lead and manage all aspects of Branch performance with an emphasis on growth, and profitability.

Principal Duties & Responsibilities
  • • Directs all operational aspects of the branch, including customer service, sales and finance
  • • Schedule, prioritize and supervise the daily activities of branch employees to align with corporate policies, procedures and goals
  • • Manages inventory, including warehouse and showroom locations
  • • Implements and maintains company-wide sales strategies
  • • Coordinate customer orders and manage pickup and delivery schedule
  • • Process cash and credit card sales and reconcile cash box
  • • Update sales orders to invoice status daily
  • • Process American Standard/Trane warranty parts claims on Falcon
  • • Hire, review and manage branch employees in conjunction with HR
  • • Receive product from vendors or via branch transfers
  • • Maintain buildings and grounds including any tenant spaces, keeping warehouse in a clean, safe and organized condition
  • • Control branch costs by minimizing utility usage, limiting overtime and directing preventive maintenance of company equipment
  • • Maintain branch security
Qualifications of Position
  • • Bachelor’s degree or several years of related experience and training
  • • Local knowledge of the area highly desired
  • • Demonstrated ability to work well with all levels of management and employees
  • • Strong customer service, interpersonal and communication skills
  • • Ability to interpret documents such as technical procedures and operating and maintenance instructions and safety rules
  • • Strong mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; able to apply concepts of basic algebra and geometry
  • Must be proactive with a high level of responsiveness to customer requests
  • • Strong leadership skills, ability to work well within a team, organized, detail-oriented, and the ability to maintain a high level of professionalism at all times
  • • Must possess strong computer and internet skills and be capable of learning the company’s customer system, eclipse, including order processing and inventory queries; must be proficient in Microsoft Office
  • • Must maintain a valid US driver’s license and forklift certification and be able to travel between corporate offices and remote branches as required
  • • Must commit to adherence, modeling and being a champion of the Company’s Core Values of “Respect”, “Whatever It Takes Attitude”, “Attention to Detail”, “Continuous State of Self-Improvement”, and a “Sense of Urgency”
About S. G. Torrice

The S. G. Torrice Company is a full-service HVAC distributor of heating and cooling equipment, parts and accessories in the New England region with eleven locations. Our staff specialize in residential, commercial and IAQ applications, plus we have a full parts and service department. Our warehouses hold an extensive selection of air conditioning and heating equipment, parts, filters and supplies for the convenience of our dealers. We also operate a 25,000 square foot state-of-the art sheet metal shop at our Wilmington location featuring the latest in technology, enabling us to meet all of our customers’ customized sheet metal needs.

S.G. Torrice has always recognized that outstanding people are the key to their success and they are dedicated to providing a rewarding and respectful workplace. It is the mission of S. G. Torrice to become their customers’ supplier of choice, their vendors’ distributor of choice, and their employees’ employer of choice.  To deliver on this mission, the company has identified five principles of performance – “Respect”, “Whatever It Takes Attitude”, “Attention to Detail”, “Continuous State of Self-Improvement”, and a “Sense of Urgency”, that they consider to be essential attributes to a successful organization.

Disclaimers:

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

S.G. Torrice Company is committed to the principle of equal employment opportunity.  Applicants for employment and employees are reviewed on their individual qualifications for a position.  Under no circumstances will S.G. Torrice Company discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

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Locations

BOSTON, MA – BRANCH

Boston, MA
S. G. Torrice Company

30 Northampton Street, Rear
Boston, MA 02118

Phone: 857-233-4330
Fax: 857-233-4459
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Michael Lemire
Email:  Mlemire@sgtorrice.com

Hudson, NH – BRANCH

Hudson, NH
S. G. Torrice Company

24 Flagstone Drive
Hudson, NH 03051

Phone: 800-335-4822
Fax: 603-886-5814
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: John Murphy
Email: jmurphy@sgtorrice.com

Hyannis, MA – BRANCH

Hyannis, MA
S. G. Torrice Company

71 Bodick Road
Hyannis, MA 02601

Phone: 508-790-8856
Fax: 508-790-7024
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: John Davis
Email: jdavis@sgtorrice.com

Manchester, NH Branch - Now Open

Manchester, NH
S. G. Torrice Company

2 Keller St, Unit 2
Manchester, NH, 03103

Phone: 603-945-1490
Fax: 603-218-6820

Hours: 7am-5pm Mon-Fri
Branch Manager: Chad Stanley
Email: cstanley@sgtorrice.com

Mansfield, MA – BRANCH

Mansfield, MA
S. G. Torrice Company

600 West St,
Mansfield, MA 02048

Phone: 508-541-9014
Fax: 508-541-9050
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Mike Mihalio
Email: mmihalio@sgtorrice.com

Marlborough, MA – BRANCH

Marlborough, MA - Branch 
S. G. Torrice Company

164 Locke Dr.
Marlborough, MA 01752

Phone: 508-418-4345
Fax: 508-418-4361
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Chris Bergeron
Email: cbergeron@sgtorrice.com

Peabody, MA – BRANCH

Peabody, MA
S. G. Torrice Company

One First Ave Suite 3B
Peabody, MA 01960

Phone: 978-977-7900
Fax: 978-977-9344
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Rusty Richardson
Email: rrichardson@sgtorrice.com

Portsmouth, NH – BRANCH

Portsmouth, NH
S. G. Torrice Company

115 Heritage Ave. Suite B
Portsmouth, NH 03801

Phone: 603-373-6951
Fax: 603-373-6954
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Dave Woodward
Email: dwoodward@sgtorrice.com

Westbrook, ME – Branch

Westbrook, ME
S. G. Torrice Company

5 Karen Drive
Westbrook, ME 04092

Phone: (207) 560-6870
Fax: (207) 253-1835
After Hours Contact: 207-800-5848

Hours: 7am-5pm Mon-Fri
Branch Manager: Jared DeSantis
Email: jdesantis@sgtorrice.com

Providence, RI – BRANCH

Providence, RI
S. G. Torrice Company

300 Niantic Ave
Providence, RI 02907

Phone: 401-490-4425
Fax: 401-490-4432
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Ryan Still
Email: rstill@sgtorrice.com

Randolph, MA – BRANCH

Randolph, MA
S. G. Torrice Company

81 York Ave.
Randolph, MA 02368

Phone: 781-963-3766
Fax: 781-986-6916
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Glenn Morris
Email: Gmorris@sgtorrice.com

Williston, VT – Coming Soon

Williston, VT – Coming Soon
S. G. Torrice Company Corporate Headquarters

150 Krupp Drive
Williston, VT 05495

Phone: 802-489-7040
Fax: 802-419-8343
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: George Schoonejongen
Email: gschoonejongen@sgtorrice.com

Wilmington, MA - BRANCH + HEADQUARTERS

Wilmington, MA
S. G. Torrice Company Corporate Headquarters

80 Industrial Way
Wilmington, MA 01887

Phone: (978) 657-7779
Office Fax: 978-657-4044
Sales Fax: 978-657-4255
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Brian Pomroy
Email: Bpomroy@sgtorrice.com

WILMINGTON, MA – TRANE DISTRIBUTION CENTER

Wilmington, MA
Trane Distribution Center

7 Lopez Road
Wilmington, MA 01887

Phone: 978-315-3040
Fax: 978-447-5723
After Hours Contact: 978-284-3309

80 Industrial Way, Wilmington, MA 01887
Phone: (978) 657-7779 | Fax: 978-657-4044
info@sgtorrice.com

80 Industrial Way, Wilmington, MA 01887
Phone: (978) 657-7779
Fax: 978-657-4044
info@sgtorrice.com