Sales Support
The S. G. Torrice Company has a sales team that consists of more than 20 members split between inside and outside sales.
Our outside sales staff (Territory Managers) are split into brand specific teams between the American Standard and Trane brands. Their expertise on the equipment and parts we carry will help you make informed decisions on your next job. This team has more than 200 years of collective experience in the HVAC industry, bringing unique experiences and knowledge to our dealers. These territory managers are on the road visiting dealers, job sites and others every day, meaning they are just a call or email away from providing you help.
The company’s field sales staff is supported by an impressive Inside Sales team who responds to customer calls from 7:00 am to 5:00 pm. This group uses its wealth of product knowledge and experience to serve our dealers. These individuals provide product pricing information and technical specifications as needed, and also coordinate and expedite deliveries in conjunction with warehouse management.
S. G. Torrice also offers an ecommerce shopping platform that dealers with a company account can utilize. This site allows you to browse all of our products with pricing and their availability at your preferred branch.
- Our account management tools allow for easy viewing of invoices, credits, and statements, as well as the ability to make payments with a credit card.
- Our team created System Kits to provide you with everything you need for your project, plus provide you with rebate information. You may also create your own custom kits and order these kits with just one click.
- Our goal is to provide you with the best online shopping experience in the industry. If you need assistance or have any comments or suggestions, please reach out to us at sales@sgtorrice.com and a member of our ecommerce team will contact you as soon as possible.
We have also partnered with PartsRunner to help facilitate dealers looking to have their parts delivered to the job site rather than coming to the branch. More information is available here.
