CORONAVIRUS (COVID-19) UPDATE

All branches are currently open with normal business hours. As the Coronavirus (COVID-19) outbreak evolves, we are constantly monitoring information from the government and health authorities. Our top priority remains the health & wellbeing of our employees, customers and vendor partners. Effective immediately, all pickup orders will be Curbside Pickup only. For more operational changes and updates, please click here.

AFTER HOURS CALL (978) 284-3309

It’s Official! We’ve Arrived in Portland, Maine!

We are excited to announce we have new full service branch in Portland, Maine. Learn more about the new branch, and how to get in contact with our branch staff.

Listen: Torrice Talk Episode 74

 

We welcome back Doug Little, President and Co-Founder of Payzer, to continue our discussion on consumer financing. This week, Doug answers the top three questions dealers have about offering financing. Tune in every Wednesday morning for new “Torrice Talk” podcast episodes!

 

SHOP US ONLINE NOW!
Register today at shop.sgtorrice.com or contact your Territory Manager for more details!

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CORONAVIRUS (COVID-19) UPDATE

As the Coronavirus (COVID-19) outbreak evolves, we are constantly monitoring information from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our top priority remains the health and wellness of our employees, customers and vendor partners.

This volatile situation is changing by the hour and we will comply with any state or federal mandates relating to the operation of our business. Until our government dictates otherwise, we will operate under normal business hours and remain committed to providing safe and dependable services to our customers.

Recent COVID-19 Updates:

  • April 3, 2020 – Important Information on CARES Act & Family First Coronavirus Response Act.  Click here to learn more.

  • April 1, 2020 – For the safety of all, we will not be accepting any returns until further notice.  Click here for our temporary return policy.

  • March 30, 2020 – The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) provides financial assistance to small businesses to overcome challenges. To help you navigate these resources, click here for a complete guide from the U. S. Chamber of Commerce.  We recommend that you to consult with your accountant or tax advisor to take advantage of these programs.
  • March 27, 2020 – NH Governor Orders All Non-Essential Business to Close as of Midnight on Friday, March 27, 2020  – HVAC Industry is Essential.  Click here to learn more.
  • March 26, 2020 – MA Governor Issues Clarification on Construction Activities as Essential Services. Click here to learn more.
  • March 23, 2020 – HVAC Industry is Essential & Dealer Workforce Letter Template.  Click here to learn more.

We are taking the necessary precautions to reduce the exposure to the Coronavirus (COVID-19) and have implemented the following:

  • Enhanced sanitization measures at all branches which include the sanitization of our doors, counters, shelves, point of sale systems, restrooms and other common areas.
  • Providing safety resources and strict procedures to all employees as recommended by the CDC, and WHO such as washing their hands frequently, using hand sanitizer, avoiding touching eyes, nose and mouth, and avoiding close contact.
  • We have instructed all employees who are exhibiting cold or flu-like symptoms, or have been in contact with any family member, friend, or other close contacts displaying symptoms to stay at home.
  • Employees who can work remotely will be working from home without interruption to the service they provide.

The following changes to our normal business operations are effective immediately:

  • All technical training courses and events scheduled for the foreseeable future have been postponed until further notice. We will communicate the rescheduling of training courses and events as soon as it’s deemed safe to do so.
  • Employees will be conducting all meetings with customers and vendors virtually until further notice.
  • Effective immediately, all pickup orders will be curbside pickup only. To expedite your pickup, please place your order online or call your order in ahead of time. Call the respective pickup branch upon arrival. Your order will be available at a designated pickup area or loading dock. Click here for our curbside pickup instructions.
  • Delivery is still available to your business or jobsite. Social distancing will be used by our drivers. Orders can be placed online, called into Inside Sales at 978-657-5436, or your preferred branch.  Orders will be delivered as requested. Our drivers will not be entering any businesses or homes for the safety of all.
  • For the safety of all, there will be no access to our branches.

We will continue to monitor the situation and follow the advice and guidance of federal and state officials and health authorities.  We will provide updates as needed.

For more information about the Coronavirus COVID-19, you may visit:

S. G. Torrice HVAC Distributor

The S. G. Torrice Company is a full-service HVAC distributor of heating and cooling equipment, parts and accessories in the New England region. We are based out of Wilmington, MA and feature 12 branches. Our Massachusetts branches are located in Wilmington, Boston, Hyannis, Mansfield, Marlborough, Peabody and Randolph with additional branches in Hudson and Portsmouth, New Hampshire, Westbrook, Maine and Providence, Rhode Island. Our staff specialize in residential, commercial and IAQ applications, plus we have a full parts and service department. Our warehouses hold an extensive selection of air conditioning and heating equipment, parts, filters and supplies for the convenience of our dealers.

We also operate a 25,000 square foot state-of-the art sheet metal shop at our Wilmington location featuring the latest in technology, enabling us to meet all of our customers’ customized sheet metal needs. Our highly qualified fabricators are focused on customer service. With a large fleet of delivery trucks and an extensive inventory, we are able to expedite delivery of orders. S. G. Torrice strives to deliver the top customer experience through our five core values: Respect, Whatever it Takes Attitude, Attention to Detail, Continuous State of Self Improvement and Sense of Urgency.

Our Monthly Newsletter

Tech Support

The S. G. Torrice Company features an award-winning technical support team that is available via phone call or site visit. Our support team can answer any of your technical HVAC questions plus have direct connections to the equipment manufacturers for more serious questions.

Marketing Support

Our marketing team uses an innovative approach to create the best programs, tailored to suit the unique needs of your HVAC businesses. From cooperative advertising to financing and extended warranty programs, we can help market your business to more customers.

Training Institute

The Torrice Training Institute is our in-house training institute for all dealers. We offer HVAC classes in multiple locations and can make sure you are certified for a wide variety of topics. Check out our schedule and register for your class today!

Fabrication Shop

Our state-of-the-art sheet metal fabrication shop can custom build nearly any ductwork, transitions, plenums and more. Contact our shop today to get your custom HVAC work started – 978-888-8359.

Tech Support

The S. G. Torrice Company has an award-winning technical support team that is available via phone call or job site visit. Our support team can answer any of your technical questions plus have direct connections to the equipment manufacturers for any more serious questions.

Marketing Support

We employ a truly innovative marketing team to create the best programs specially tailored to suit the unique needs of your HVAC businesses. From cooperative advertising to financing and extended warranty programs, we can help market your business to lead to more customers.

Training Institute

The S. G. Torrice company has an innovative, in-house training institute for all of our dealers. We offer classes in multiple locations and for many topics. Check out our schedule and register for your class today!

Fabrication Shop

Our state-of-the-art sheet metal fabrication show can custom build nearly any ductwork, transitions, plenums and more. Contact our shop today to get your custom HVAC work started.

Locations

BOSTON, MA – BRANCH

Boston, MA
S. G. Torrice Company

30 Northampton Street, Rear
Boston, MA 02118

Phone: 857-233-4330
Fax: 857-233-4459
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Glenn Morris
Email:  gmorris@sgtorrice.com

Hudson, NH – BRANCH

Hudson, NH
S. G. Torrice Company

24 Flagstone Drive
Hudson, NH 03051

Phone: 800-335-4822
Fax: 603-886-5814
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: John Murphy
Email: jmurphy@sgtorrice.com

Hyannis, MA – BRANCH

Hyannis, MA
S. G. Torrice Company

71 Bodick Road
Hyannis, MA 02601

Phone: 508-790-8856
Fax: 508-790-7024
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: John Davis
Email: jdavis@sgtorrice.com

Mansfield, MA – BRANCH

Mansfield, MA
S. G. Torrice Company

600 West St,
Mansfield, MA 02048

Phone: 508-541-9014
Fax: 508-541-9050
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Mike Mihalio
Email: mmihalio@sgtorrice.com

Marlborough, MA – BRANCH

Marlborough, MA - Branch 
S. G. Torrice Company

164 Locke Dr.
Marlborough, MA 01752

Phone: 508-418-4345
Fax: 508-418-4361
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Chris Bergeron
Email: cbergeron@sgtorrice.com

Peabody, MA – BRANCH

Peabody, MA
S. G. Torrice Company

One First Ave Suite 3B
Peabody, MA 01960

Phone: 978-977-7900
Fax: 978-977-9344
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Rusty Richardson
Email: rrichardson@sgtorrice.com

Portsmouth, NH – BRANCH

Portsmouth, NH
S. G. Torrice Company

115 Heritage Ave. Suite B
Portsmouth, NH 03801

Phone: 603-373-6951
Fax: 603-373-6954
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Dave Woodward
Email: dwoodward@sgtorrice.com

Portland, ME – NOW OPEN
Portland, ME​
S. G. Torrice Company

5 Karen Drive
Westbrook, ME 04092

Phone: (207) 560-6870
Fax: (207) 253-1835
After Hours Contact: 207-800-5848

Hours: 7am-5pm Mon-Fri
Branch Manager: Jared DeSantis
Email: jdesantis@sgtorrice.com

Providence, RI – BRANCH

Providence, RI
S. G. Torrice Company

300 Niantic Ave
Providence, RI 02907

Phone: 401-490-4425
Fax: 401-490-4432
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Ryan Still
Email: rstill@sgtorrice.com

Randolph, MA – BRANCH

Randolph, MA
S. G. Torrice Company

81 York Ave.
Randolph, MA 02368

Phone: 781-963-3766
Fax: 781-986-6916
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Chris Glidden
Email: cglidden@sgtorrice.com

WILMINGTON, MA - BRANCH + HEADQUARTERS

Wilmington, MA
S. G. Torrice Company Corporate Headquarters

80 Industrial Way
Wilmington, MA 01887

Phone: (978) 657-7779
Office Fax: 978-657-4044
Sales Fax: 978-657-4255
After Hours Contact: 978-284-3309

Hours: 7am-5pm Mon-Fri
Branch Manager: Chad Stanley
Email: cstanley@sgtorrice.com

WILMINGTON, MA – TRANE DISTRIBUTION CENTER

Wilmington, MA
Trane Distribution Center

7 Lopez Road
Wilmington, MA 01887

Phone: 978-315-3040
Fax: 978-447-5723
After Hours Contact: 978-284-3309

80 Industrial Way, Wilmington, MA 01887
Phone: (978) 657-7779 | Fax: 978-657-4044
info@sgtorrice.com

80 Industrial Way, Wilmington, MA 01887
Phone: (978) 657-7779
Fax: 978-657-4044
info@sgtorrice.com

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