Warranty Claim Form

Submit an HVAC Warranty Claim

Easily submit warranty claims for HVAC products online. Select your product category below and follow the steps to ensure quick processing.

Note: Full unit replacements require approval from Ferguson and the equipment manufacturer. Please do not use forms below for full unit replacements. Please call our technical support team at 978-657-4768 for all full unit replacement claims.

For American Standard, Ameristar, Trane, RunTru, Mitsubishi Electric and Durastar Products

• Submit Warranty Claim Here on the new HVAC Warranty Claim form on Ferguson.com. Upon submission a confirmation email with a REQ number will be sent to assist with tracking and claim status. 

• Questions? Contact the Central HVAC Warranty Team at warranty.inquiries@ferguson.com. 

For All Other Brands

(Examples LG HVAC, GE, Aspen, State, Bradford White)

• Submit Warranty Claim Here. A confirmation email will be sent upon submission. A Ferguson associate will contact you if further information is needed.
• Questions? Contact the New England HVAC Warranty Team at sgt-warrantyclaims@ferguson.com.